PriceRitePhoto Update #22, Forbes Reports on the Story

Comparison Shopping on Sale – Forbes.com: From Forbes: “While the vast majority of user reviews and merchant ratings provide a useful service, online shoppers can still get caught by disreputable merchants. One blogger, Thomas Hawk of San Francisco, recently attempted to purchase a Canon EOS 5D camera that he saw listed for $2,899 at PriceRitePhoto—the lowest price online at the time. Hawk checked and found positive store reviews, but after placing the order, Hawk claims he was contacted by a PriceRitePhoto, employee who tried to sell Hawk expensive accessories to go with the camera. When Hawk declined, the employee said the camera was no longer available and threatened to charge Hawk’s credit card and never send the camera. (PriceRitePhoto did not return phone calls requesting a comment.)

Yahoo Shopping’s vice president, Rob Solomon, said that PriceRitePhoto had rigged Yahoo’s feedback system to garner positive reviews. Hawk was lucky because he was able to cancel his credit card before any money was charged. However, things could have been worse. Yahoo Shopping offers a money-back guarantee to its buyers, but that guarantee is capped at $1,000. Sites like Become.com and NexTag offer no such guarantees.”