Joe Wilcox: Miracle on 34th Street Well I have to say that I really do love my Canon 5D and again want to thank the folks at B&H; Photo for providing me a very positive buying experience. The camera is fantastic and I’m really enjoying it. I feel like I got a great deal from B&H; as well.
Joe Wilcox also has a post out praising B&H; Photo and recounts a story where when they were out of stock on an item they actually referred a friend of Joe’s to a competitor, Adorma, who had the item in stock. It’s this kind of service that will keep the repeat business coming back again and again.
I also received a note today from one of my Flickr contacts, DCVoyager, who wrote in part, “After reading your story about B&H; and DPR’s review of the 5D, I moved on it. Considered buying it at full price at Penn Camera because they are local and very reliable — and because I could have the camera today. Then I thought about the sales tax vs. shipping and called B&H.; Great to deal with. Very straightforward and professional. Didn’t try to sell me anything I hadn’t asked for.
It arrives Friday.”