Hey Walt Disney Company, Photography Is Not a Crime

Rocketship 2

I have to say that all of my own interactions with the Disney company have been enormously positive. I’ve shot both Disneyland and Downtown Disney in Anaheim and never had any trouble myself. When I shot Disneyland a few years back, I set up my tripod and shot several long exposure shots of the rides and was never hassled once. One time a Disney employee came up to me to ask me about my photography, but he was super pleasant and only was curious personally as to how I was making my photos. All in all I have a high regard from my own experiences of shooting on Disney property and their Magical Kingdom.

Disney does in fact allow personal photography on their various properties and goes so far as to even allow folding tripods that can fit inside a backpack (what I used when I shot at both Disneyland and Downtown Disney in Anaheim).

The Walt Disney Family Museum in San Francisco doesn’t allow photography, which kind of sucks, but the entertainment properties personally have always been pleasant for me. Of course *everyone* typically takes photos at Disneyland and Disneyworld and there are millions of photos online.

So I was very disappointed to learn today from photographer William Beem that he had a terrible experience recently while shooting Downtown Disney at Disney World in Florida. Based on his report, I’d say that Beem was treated very unfairly in light of Disney’s open photo policy and I hope that Disney issues him an apology and offers him a free pass or something to their parks.

In a post entitled, “Disney Thinks Photographers are Terrorists,” Beem chronicles in detail his frustration with Disney security officials after being confronted by them repeatedly and having them threaten to call the Sheriff’s Department on him for not providing them identification.

From Beem:

“At this point, I let Don know that Iím not comfortable providing him with more detailed information about me. Heís never told me where that information will be recorded. Heís all but directly accused me of being a terrorist and, quite frankly, I donít see how handing him my driverís license is going to thwart the terrorist attack heís generated in his mind. I told Don, twice during our conversation, that Iíll be happy to leave the property if he feels Iím some sort of threat. Don tells me that if I donít provide him with more identification that heís going to call the Orange County Sheriffís Office.

Itís frustrating to deal with this kind of mentality. Photography is not a crime, even on private property. At best, all a security guard can do is ask you to leave the property. They have no right to tell you that you canít take photographs, confiscate your camera or other property, or even lay a hand on you. Fortunately, Don didnít try anything physical at all. However, his demeanor definitely changed once I declined to give him my license. His approach changed from the friendly, but concerned security manager into one of threats and intimidation. While he repeatedly told me that he was going to call for a deputy if I didnít provide my ID, I couldnít help but wonder exactly what crime he was going to report to the deputies.

My plan for the evening was to shoot my photos and have dinner at House of Blues, but Don had definitely turned me away from wanting to give any business to Disney that night. I had also planned to renew my Annual Pass to take more HDR shots in the parks, but I can only imagine more intimidation and humiliation from Disney Security as a result. After roughly twenty minutes of dealing with Don, I told him that I was just going to leave. He was welcome to walk with me if he was concerned.

Don followed me, as did another uniformed guard, Eugene. During the walk out to my car, Don was on the phone calling in more guards and, I presume, the Sheriffís office. By the time I arrived at my car, at least two more guards swiftly arrived on bicycles, a couple more had walked up, and there was a Disney Security car.

I took my time walking out. I took my time putting my gear away in the back of my car so he had plenty of time to let the deputy arrive, but I never saw one. While I packed up my gear, I asked Eugene if this happened often. He didnít respond and seemed somewhat uncomfortable. I mentioned that he probably wasnít allowed to say anything and he told me that he just preferred not to speak. Thatís understandable, since his boss was right there. Eugene moved from Maryland to Orlando and started working at Disney eleven years ago. We talked a little about the weather and he mentioned that he liked the cold, but Disney was here. I can apprecate that Eugene wanted to work there. Maybe itís still ďmagicalĒ for him.

While I was packing up, I overheard Eugene on the phone. Although I donít know who was on the other end of the call, I presume he was speaking to someone at the Sheriffís office. Don said that he asked for my name and I was unresponsive. Well, that was a blatant lie and I told him it was untrue. I reminded him that Iíd given him my full name, where I lived and even where I worked. Don seemed annoyed. It was bad enough that he lied about that (I understand that lying to the police is a crime), but then a few minutes later he told the same lie again. Clearly, this guy was working the phone to make me look like as bad as he possibly could. A few lies here or there were probably OK if it helps catch a terrorist; perhaps thatís how he rationalized it.

Once I closed the car I told them I was ready to leave, unless they planned to detain me against my will. Don said they wouldnít do that and I was free to go. He then instructed the several security guards around me to take plenty of pictures and get everything. I found this somewhat ironic. Iím sure that I was captured on security video while on-site. Donís guards likely took photos of me, my vehicle, my license plate and property. Then I drove off slowly and a Disney Security car followed me until I left the property.”

I hope that the Walt Disney Company looks into this poor behavior on the part of their security officers. Because hearing stories like this certainly make me seriously reconsider whether or not I want to support Disney properties in the future if I’m going to be treated like a criminal with my camera.

The New Walt Disney Family Museum’s No Photography Policy Sucks

Leaving It All Behind Me

I was excited to read about the opening this week of the Walt Disney Family Museum in the Presidio in San Francisco. I love photographing everything that I can in San Francisco, and a new museum seemed like a perfect place to explore, especially one centered around Walt Disney.

One of the things that I especially loved about Disneyland when I visited with my family a few years back was that they had a completely open photo policy — allowing you free and unfettered access to the park with your camera.

Unfortunately, not so for the newly opened Walt Disney Family Museum. A quick review of their website shows that photography is forbidden in the museum. It’s disappointing to see a new museum open with a no photo policy when so many museums recently have begun moving the other way and removing photography restrictions. Just last month, for example, the EMP in Seattle dropped their no photography policy.

It’s unfortunate that I will not be going to the New Disney museum or taking my family there. It’s too bad that they’ve decided at their opening to adopt such a photographer unfriendly policy. Hopefully they can reconsider this restriction and take measures to come into line with most of the other Bay Area museums including the de Young, The SF MOMA, the Asian Art Museum, the Oakland Museum of California, the Academy of Sciences, the Legion of Honor and many other smaller museums who do allow photography.

I do love taking images of Disney imagery and am disappointed that I won’t be able to include photographs from this museum in my collection of Disney images.