Last week I blogged here about the case of Edelson Flores’ and his recent account deletion on Flickr. You might remember Edelson. He was the professional photographer who had his photographs posted on Flickr that all included watermarks pointing to his image copyrights. While Edelson focuses on male models, as his subject matter, his photos did not include nudity or other prohibited content by Flickr. Edelson had his account nuked by Flickr after Terrence at Flickr alleged that he was posting other people’s copyrighted work — something that Edelson denies.
Apparently Flickr may have reinstated Edelson’s account, but not without him having lost all of his photos, all of his contacts, all of his social activity on the site, and all of the time, work and energy he spent working on his profile, etc.
I received this following update earlier today from Edelson on his account Flickr deletion:
I believe they reinstated my account “adoniel”, but everything is gone and will need to be added and uploaded again. I haven’t even bother to try to login to that account yet, and don’t think I ever will again. Not even my profile was restored as I had hoped it would at least be the case. Considering the amount of time I spent editing my profile, photostreams, editing photos, uploading, adding titles, descriptions and tagging all the photos in my account I don’t think I will be using Flickr ever again out of fear that they may do this to me again. Ironically, I was about to buy a 2-year Pro account the same week they deleted my account. Thank God I did not spent a penny of my hard earned money with Flickr if this is how they treat their very own customers.
I did asked for a 1-year complementary Pro account as compensation and to make up for the inconvenience, aggravation and time I have wasted on this issue, but I have received no reply to that request as of yet. It doesn’t look like I will anyways. All in all it has been a really unpleasant experience and I would not recommend nor encourage anyone in their right mind to support or rely on a company like Flickr and/or Yahoo Inc. They have absolutely no respect for their own customers and deleted my account out of pure unadulterated raw unjustified incompetence. If I may also add, the communication was really slow most of the time, and at times even non existent. The only Flickr employee who showed some willingness to help and sympathy for what they did to me was Zack Sheppard. Feel free to post my message on your blog or anywhere else you would like for that matter and let the world know that Flickr and Yahoo Inc really suck.
As a result of protesting these sort of account deletions and the fact that flickr has no viable way (nor are they even working on a way) to recover accounts when they mistakenly delete them, and especially for pointing to a new blog which seems to be focusing on an anti-gay account deletion agenda on Flickr’s part, I was called “abusive” and banned from the Flickr help forum yesterday. So much for honest and open communication.