So my first experience with Lacie began about a year ago when I bought two LaCie 500 gigabyte “Big Disks” The idea was that I’d use one for recording TV on my Media Center and the other for mp3s and the what not. Well this did not work out very well — especially when transfering mp3s on to the LaCie drive. It was the worst performing drive that I’d ever dealt with. Copy errors were frequent and it was difficult to get the drive recognized even after multiple re-formats.
Finally I gave up and within my 15 day grace period took the drive back to CompUSA and got my money back. I did hang on to the second LaCie drive (much to my detriment) as within the first few weeks it seemed to be ok for recording television.
This did not last. Soon after my 15 day grace period with CompUSA expired I would find that all of my recorded TV on my LaCie Big Disk would be ruined. The drive simply would not be recognized. The only way to get the drive back was to use the Windows disk management utility and reformat it. After losing TV and reformating it about 8 times I finally gave up on it for my TV, used a different drive and used it instead as a back up drive for my photos.
Then one day about six months into it it just stopped working alltogether. I could not even get it to show up to reformat under Windows disk management tool to reformat.
Because I’m lazy the drive sat around dead and useless for about 5 months and then when I realized that my one year warranty with LaCie was almost up I just recently contacted them and sent the dead drive in for repair. As is typically the case, rather than repair my drive they just mailed me a new 500 gig drive.
And this is where more trouble started. First I could not get any of my four PCs to recognize the drive at all. With most USB drives you simply plug and play. You simply plug them in, Windows recognizes them, you reformat them from Fat32 to NTFS and you are good to go. But not with LaCie. Their drive would not recognize on any of my PCs. Finally I got it to show up under the disk management utility on my laptop. From there I was able to format it (this took about two hours for some ungodly reason) and it was finally recognized by my main PC. The other weird thing about the new drive was that everytime I plugged or unplugged the USB cable the power on the drive would go out. Quirky but I figured as long as it worked who cares.
So last night I spent most of the night transfering my photos on to the new drive. Since I purchased my Canon 5D and shoot in RAW my hard drive space is rapidly disapearing. I have a drive called “scratch” where I keep my unprocessed photos for later processing. I put all of my scratch photos on the LaCie. So far so good. Since it seemed to work I deleted my old scratch drive to use as an actual scratch disk for Photoshop. I have a new 500 gig Seagate drive coming in the mail to me any day so I thought I’d be flying without a net (i.e. without a backup) for only a few days. Super dumb on my part.
This afternoon I came home from work to my dismay to find my “Photograph” labeled LaCie drive not showing up on my PC. And now I can’t get any of my PCs to show the drive using the disk management tool. I couldn’t even reformat it if I wanted to. Of course I’m super bummed to have lost about 2 years worth of unprocessed photographs. These were super important to me and while I can only blame myself for being stupid, it still is awful. I also lost about my last 2 months worth of processed shots although I do have lower res backups on Flickr.
So now not only do I need to send the drive back to LaCie to get yet another replacement but now I need to try and figure out if there isn’t some way to rescue my data on my hard drive and get it back as it represents about 2 years of my every day work. So with the three LaCie drives I’ve worked with now all have been crap, crap, crap. This latest one latest one day. I couldn’t depend on it for the few days that it was taking my Seagate to arrive by mail and now two years worth of my photos are at least temporarily gone.
I curse the day that I ever saw that first LaCie “Big Disk” at CompUSA.
to be continued…
Update: Well after hunting around on the internet for a while tonight I was able to find this. After going through the steps I was able to get my drive back recognized again. I, of course, will spend the rest of the night trying to hobble up a backup until my Seagate arrives in the next few days. These LaCie drives are super frustrating.