Well I’m beginning to think that I made a mistake with my LaCie Big Disk purchase. Recently a fairly negative comment was posted to my blog that essentially said that these LaCie drives are junk.
“It’s junk. Stay away from it. I thought it was neato stuff before I received some of their products. I have 2 of the d2 500gb drives and a big disk 1000gb and an ethernet disk. The d2 and big disk both have problems with the firewire and usb interfaces acting oddly (frequent drive errors, frequently needing to recycle power, windows having problems detecting, etc.). The etnernet disk is another story (it’s a disaster).”
My experience thus far: The LaCie Big Disk cannot effectively copy a 120 gig folder full of .mp3s that I have on one of my hard drives. The copy project starts and then shortly thereafter I receive an error message that says that the file or path could not be found. These same files can be copied to other external and internal hard drives.
So I contacted LaCie and they swore up and down that these drives are perfect and should work fine for large mp3 batch copy jobs. It’s what they were built for I was told. LaCie suggested that I try to isolate the problem by:
1. Testing the copy job without using USB hubs — a direct connection to the USB ports.
2. Trying the copy job on a different system.
So first I tried connecting the LaCie drive directly to my PC without using the hub and I still got the error message.
Then I tried moving the drive and another external to another PC and I still got the same error.
After getting this error I tried to reformat the LaCie drive (I’ve already reformatted it 3 times) and the drive wouldn’t respond to the request from Windows Explorer.
So I’m going to take the drive back to CompUSA where I bought it and try another one. I’m starting to wish I hadn’t bought it and now I’m reminded of one of the things that I really hate about CompUSA — the fact that I just can’t return the drive and get my money back. If I want my money back I have to pay a 15% restocking fee. So… the saga is to be continued but so far I’m pretty down on the whole LaCie experience. I keep swearing that I’ll stop shopping at CompUSA because over the years I’ve had so many bad experiences buying technology from them only to take it home and find out that it doesn’t work.
To be continued…