If You Want to See if You Have Any Testimonials Waiting For Your Approval on Flickr, Click Here…
The screenshot above is of testimonials that I’ve written for people on flickr that have never been approved. These are photographers on the site whose work I actually liked enough to take valuable time out of my day and sit down and thoughtfully put together a short write up on why I valued them and their art on the site.
Some of these were written by me months ago. Some, in fact, years ago.
Unfortunately many of these will never be approved and were a complete waste of time on my part.
The reason why they’ll never be approved is the same reason why others that I’ve written have taken months and even years to be approved — because Flickr has no notification process in place for when someone writes you a testimonial.
Unlike someone’s Facebook Wall or 500px Wall, at Flickr, when you write something nice about someone on their main profile page, the only possible way that they’ll ever know about it (in order to approve it) is to actually go to the “Manage Your Testimonials” page buried three levels deep inside Flickr.
Because many users don’t know about this page, thousands (if not tens of thousands) of testimonials have been written on Flickr that never are published.
As a user of the site, knowing that there is a chance that my testimonial won’t be seen, it discourages me from wanting to write more of them. If I’ve wasted my time in the past, and the user won’t even find out about it anyways, why even write one?
Testimonials are some of the most powerful ways for people to communicate on a social network. They are generally more meaningful than a mere comment on a photo and are much more thoughtful as well. They are not just a comment on a specific photo, they are a comment on something bigger, you as a photographer.
The fact that Flickr has left testimonial notification broken for this many years makes me feel like they are simply just clueless about how social networks ought to work. It’s an epic fail and even worse when the way to fix it is so easy.
To fix testimonials flickr just has to do two things.
1. When someone writes someone a testimonial, forward a flickr mail to that person automatically from the system. They already have a mechanism to do this for other things on the site, why not testimonials?
2. When someone writes someone a testimonial, put this action in the recent activity page. This is the most viewed page on Flickr and will likely be seen by them.
By doing these two super easy things Flickr could double or triple the amount of testimonials written on the site. More testimonials = more page views. More testimonials means more people feel good about themselves and the site.
Or maybe it would be better if I just put this in a language that the Yahoos at Yahoo can actually understand. (More testimonials = more page views = more ad$$$vertising impressions) + (more testimonials = more people feeling good about themselves on the site = more Pro acc$$$ounts) = $$$.
Did I mention $$$?
This is such a no brainer. Instead of working on things like the boring old log off page (Zzzzzzzzzz….) that flickr redesigned last week, they should be fixing things that matter like this.