NY Observer on Flickr Deleting Accounts
The lack of attention being paid to Flickr, whose customer service reps appear to lack technical expertise as well as graciousness, seems like another example of Yahoo neglecting a service it bought despite that service having a large, loyal userbase. After news leaked that Yahoo planned to sunset or get rid of the social bookmarking service Delicious, fear spread that Yahoo would nix Flickr next.
Yahoo’s ultimate response to the recent Flickr drama is a good sign for fans of the service. While it was about a day late, Yahoo/Flickr did the necessary things: apologized, fixed the problem, arguably overcompensated Mr. Wilhelm, and are working on a solution to prevent the same mistake in the future. But we appreciate the reminder that the internet is not written in ink.