NY Attorney General Andrew Cuomo Goes After New York Camera Rip Off Stores
Back in November of 2005 I posted a widely circulated blog post about Brooklyn Camera retailer Price Rite Photo. Price Rite Photo had tried to bait and switch me on the purchase of a new Canon 5D and then threatened me when I objected. My blogging helped provide a lot of publicity against these scam artists. The Good news is that this publicity helped get Price Rite Photo shut down as well as national mainstream press about the problem. Subsequent to that I’ve blogged about a number of these other shady retailers including Broadway Photo who was named today in an article over at the Consumerist about the New York Attorney General finally going after these scam artists.
According to the Consumerist, the NY Attorney General’s office announced recently that it has closed down two stores completely, fined seven different shady retailers a total of $655,000 plus $100,000 legal fees, and forced more stores to overhaul their work practices with future monitoring.
The complaint by the Attorney General pretty much accurately described my own experience with Price Rite Photo back in 2005.
“Attorney General Cuomo’s investigation revealed that these seven companies would advertise consumer electronics, such as cameras, camcorders, projectors, and related accessories online at prices significantly lower than their competitors to induce consumers to place orders via the internet. Once an order was placed, the companies would call consumers and try to sell them additional or “upgraded” merchandise at inflated prices. If the consumer refused to purchase the additional merchandise, the companies would cancel the sale or claim the item was backordered for months. If the consumer did agree to purchase the additional merchandise, the companies would send them lower quality merchandise than what was promised, or merchandise that the consumer never ordered in the first place. When customers tried to return the items, they would either be denied or be slammed with undisclosed fees. “
Good work on the part of the NYAG.