Flickr User Posts Comments Critical of Obama on the Official White House Photostream and Has His Comments Along With His Entire Flickrstream Deleted Without Warning

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If you don’t think that Flickr should delete accounts without warning and censor political speech digg this here.

I was dismayed today to read about the latest alleged case of Flickr Censorship. Censorship (or as they like to call it “moderation”) continues to be a problem on Flickr.

The most recent case is that of Flickr User Shepherd Johnson. According to Johnson on the evening of Wednesday June 3rd, he posted comments critical of President Obama on “8 or so” photos on the White House’s official Flickrstream. He said that he posted these comments because he was upset with the language that Obama chose to use in his recent Cairo speech regarding terrorism. Johnson said that two days later his comments had been scrubbed and deleted from the Flickr photos. Johnson shared with me the type of comment that he made and what he shared with me seemed appropriate and polite.

On Friday, June 5th, once again Johnson posted more comments on photos in the official White House Flickrstream. This time comments that were critical of the President’s recent decision to try and withhold photographs of detainee prison abuse.

From Johnson:

“Well, Friday it so happens is the day the Senate voted and passed the Graham/Lieberman bill called The Detainee Photographic Records Protection Act of 2009. Which allows the Obama administration to withhold from the public photos of horrible acts used by the Bush administration in it’s so called War on Terror. This to me was unacceptable. There are so few venues where the public can air grievances with our leaders and our government. This forum being the Official Whitehouse Photostream is an acceptable (I thought) place for me to make my comments known.”

Unfortunately for Johnson at about 11:00pm on June 05, 2009 when he tried to log on to his flickr account, he found that it was terminated without warning.

Again from Johnson:

“No explanation or anything. One second I was on and then I could not access my account. When I got back onto flickr using another account I went back to the Whitehouse site and all of my postings had been scrubbed. They were gone. I had about a years worth of work on that account and they just terminated my account with no warning. Some of the photos I had on the account had no back ups so they are now gone forever.”

You can see a cache of Johnson’s deleted Flickr account here. It was a paid Pro Flickr account with over 1,000 photographs in it.

It is interesting that Johnson was also using his Flickrstream to post additional photos that he had taken of government officials. Here is a flickr photo of his of his still intact from wikimedia of Fed Chairman Ben Bernanke leaving Bilderberg last year. In fact, if you look through the cached copy of his former Flickrstream you will see that a great deal of the photographs in his flickrstream were of political events, protests and politicians.

It is very unfortunate that Flickr would choose to take this course of action with one of their members. Freedom of Speech is an important thing and something that ought to be encouraged at Yahoo, not punished. Political speech especially ought to be give a very wide berth with regards to tolerance. It is even more eggregious given that this user was never even warned over the comments that he made, his account was simply irreversibly and permanently deleted. It is wrong for Flickr to do this. I’ve long argued that at a minimum Flickr ought to suspend offensive accounts temporarily (they could easily do this by simply making every photo in a user’s stream private) and allow an appeals process for grievances rather than simply acting with dictatorial power as a censor.

I contacted Yahoo regarding this latest censorship on their part and received back the following official response from their PR firm:

Flickr Statement:

In accordance with Flickr’s policy, we cannot disclose information to third parties concerning a member’s account. However, in joining Flickr, all of our members agree to abide by our Community Guidelines. These guidelines require that all of our members be respectful of the community and flag content that may not be suitable for “safe” viewing. Our members have always done a great job of identifying inappropriate and offensive content on Flickr and bringing it to our attention. We encourage all members to continue to make Flickr a safe place to share photos and videos.

Flickr is a very large community made up of many types of members from all over the world, and we respect the viewpoints and expressions of all of our members. In crafting the Community Guidelines, Flickr weighed the rights of the individual vs. the rights of the overall community, and built a system that would enable members to choose what they want to view. As with any community, online or off, there are members who may disregard the Community Guidelines. When this happens, Flickr may have to take action accordingly towards building a respectful community. For more information: http://www.flickr.com/guidelines.gne”

Update: In another forum here, Johnson has stated that he left a voicemail on Carol Bartz’s personal cell phone on the matter. He said after leaving this message that he had a returned phone call from Flickr Community Manager Heather Champ who told him that this account was deleted because he posted a photo of a prison detainee and because they accused him of “spamming” flickr. You can read the relevant forum thread here. Apparently another flickrstream where Johnson got the detainee photo was also deleted. Johnson is also stating that Heather told him that she did not know anything about the other deleted comments which may mean that they were actually deleted by the White House itself.

From Johnson: “She said that [edit: posting a detainee abuse photo] was part of the reason and the other part was that she claimed that I was spamming the forum, to which I asked her if she also gave warnings to the people who posted on twenty photographs the same “That’s my President Go bama!” type drivel over and over and over again. I also had her define the word “spam”, to which she could not. She seemed very careful to place her words correctly. We talked for about two hours. I think Carol really got under her skin. Carol apparently didn’t speak with her directly, she got the trickle down effect. Oh yeah, she offered me a $24.99 gift card for a new pro account but told me my precious photos and the hard work that I put in over the past year were irretrievable. I had over 53,000 views on that account. Some consolation.”

Update #2: More from Johnson: “Heather only mentioned that she deleted the comments concerning the Abu Ghraib photo, when I asked her about the original comment on the Obama Cairo Speech she had no idea what I was talking about. I crafted my dialogue with her to find out exactly what she knew and when she knew it. That means that somebody connected with the Whitehouse, one of Peter Souza’s staff or an intern, deleted my comments originally.

Update #3: See more on this story from the San Francisco Chronicle here and Gawker here, and the Silicon Valley Insider here, and Techmeme here, CNN here, BusinessWeek here, and the NY Post here, if you prefer Italian here.

Liked by
  • June 9, 2009 at 8:50 pm Thomas Hawk
    I was dismayed today to read about the latest alleged case of Flickr Censorship. Censorship (or as they like to call it “moderation”) continues to be a problem on Flickr. The most recent case is that of Flickr User Shepherd Johnson. According to Johnson on the evening of Wednesday June 3rd, he posted comments critical of President Obama on “8 or so” photos on the White House’s official Flickrstream. He said that he posted these comments because he was upset with the language that Obama chose to use in his recent Cairo speech regarding terrorism. Johnson said that two days later his comments had been scrubbed and deleted from the Flickr photos. Johnson shared with me the type of comment that he made and what he shared with me seemed appropriate and polite. On Friday, June 5th, once again Johnson posted more comments on photos in the official White House Flickrstream. This time comments that were critical of the President’s recent decision to try and withhold photographs of detainee prison abuse. Unfortunately for Johnson at...
  • June 9, 2009 at 8:51 pm Prolific Programmer
    wtf?
  • June 9, 2009 at 8:52 pm Stephen Mack
    Wait, wha....?
  • June 9, 2009 at 8:53 pm Kevin Fox
    I won't comment on the acceptability of Flickr's exercising of their right to entirely delete users accounts for any reason they deem sufficient, but I will note that they claim that right pretty clearly in their ToS, even for paid accounts (the pro-rated paid value of the account is forfeited to Flicker as well, by the way). I would recommend anyone who uses Flickr to protect their data so they were minimally inconvenienced if their account (or all of Flickr) were to disappear at any time. Then again, this is good advice for anyone storing data in the cloud, even if they pay for it.
  • June 9, 2009 at 8:56 pm Anika
    As owner of my photos, I have the right to delete any untoward or off-topic comments which I do often on my Flickr photos. Always with an explanation of why I deleted the comment. I'm sure the WH or whoever did the same thing. Now with users who come back and repost a similar comment, I block them. My point: I don't care if his comments were deleted. That's a non-issue. But to have Flickr delete his account is overkill. I've complained about a lot of Flickr users and they still have their accounts.
  • June 9, 2009 at 8:56 pm Brian Johns
    I think this falls under the category of "Don't like their community? Start your own damn photo sharing site."
  • June 9, 2009 at 8:59 pm Roberto Bonini
    Or defect to Smugmug???
  • June 9, 2009 at 9:09 pm Thomas Hawk
    If you don't feel that Flickr should delete accounts without warning or censor political speech dig this here: http://digg.com/politics/Flickr_use_deleted_for_comments_on_Whitehouse_Flickr_account
  • June 9, 2009 at 9:09 pm Nils Sandin
    Doesn't Flickr ever listen to this negative press that they get over and over when these things happen? Any "normal" company would be out of business if they treated their customers like this.
  • June 9, 2009 at 9:12 pm Roberto Bonini
    Apparently, no. They don't.
  • June 9, 2009 at 9:12 pm Jim Graham
    I totally don't agree with that, not cool at all on Flickr's part. The White House is subject to criticism wherever they put their name and it should not be censored. Probably not the best forum for the criticism but that doesn't mean they should delete his account.
  • June 9, 2009 at 9:13 pm Shakeel Mahate
    Please don't be in a hurry to indict Flickr, where there any other reasons that led to the their decision?
  • June 9, 2009 at 9:14 pm Roshan Vyas
    Maybe multiple users got mad about his comments and blocked/flagged his account, which automatically deactivated it?
  • June 9, 2009 at 9:15 pm Thomas Hawk
    I certainly gave flickr an opportunity to respond. I emailed both Yahoo PR and Flickr Community Manager Heather Champ on it. The response in my blog post is what their PR firm sent back to me. They had every opportunity to try and explain their position. These comments as well as comments on my blog post are open as well and they are also perfectly welcome to respond there as well. I sent an email back to their PR agency saying that I'd be happy to publish any additional comment from Flickr on this matter.
  • June 9, 2009 at 9:19 pm Thomas Hawk
    Kevin's point is a good one. Certainly Flickr is well within their right to delete an account for anything that they'd like. And I think it is too bad that Shepard lost photos here that he did not have backed up. It's a good reminder not to rely on anyone but yourself to back up your photos. It's still not right though and as the most significant and relevant social photo sharing site in the world I think that they owe their users better than this.
  • June 9, 2009 at 10:06 pm cecily
    I really wish people would get over this whole annoyingly libertarian approach to free speech. Flickr is a web service, not a public square. Just as I would kick someone out of my home for saying something I found offensive, Flickr absolutely has the right to revoke the accounts of people who they feel are in violation of their TOS. Thomas, I know this is a particular crusade of yours, but I can't help wishing you'd find another axe to grind. Or, you know, use it to drive people to Zoomr.
  • June 9, 2009 at 10:16 pm Thomas Hawk
    Cecily, I feel strongly that free speech should be allowed on Flickr. I also feel strongly that Flickr needs to revisit their policies and procedures and not make account deletions *permanent*. I think we are owed an opportunity to appeal a censorship decision and even Flickr has admitted in the past that they've made mistakes and apologized of other cases of censorship. I'm not going to stop grinding this axe. Every time I learn about another case of Flickr censorship I'm going to continue blogging on it. It's not right and they owe us better than that.
  • June 9, 2009 at 10:19 pm Thomas Hawk
    Flickr has a system in place to mark accounts and users as 18+ adult. Even if they find things that they feel are offensive I think that they can simply mark the account as such and then all default accounts can no longer see that content. It is not right for them to censor users this way. I'd object to the same thing anywhere. Hell, I was bitching at MSFT this weekend for censoring the search term "sex" on bing in India. I feel strongly about censorship issues and will keep pushing them in the hopes that we have a more uncensored internet going forward.
  • June 9, 2009 at 10:20 pm Barry Sanschagrin
    I didn't see what the actual comments were. What language was used? And who posts photos without backups. If I make backups of anything it's my photos.
  • June 9, 2009 at 10:23 pm Thomas Hawk
    Shepherd Johnson just posted in another forum that he spoke with Heather Champ about the matter and says that she told him that his account was deleted for posting a prison detainee photo as well what Flickr perceived as his "spamming" Flickr. Johnson left a voicemail on the matter on Carol Bartz's cell phone.
  • June 9, 2009 at 10:24 pm Thomas Hawk
    From Johnson: "She said that was part of the reason and the other part was that she claimed that I was spamming the forum, to which I asked her if she also gave warnings to the people who posted on twenty photographs the same "That's my President Go bama!" type drivel over and over and over again. I also had her define the word "spam", to which she could not. She seemed very careful to place her words correctly. We talked for about two hours. I think Carol really got under her skin. Carol apparently didn't speak with her directly, she got the trickle down effect. Oh yeah, she offered me a $24.99 gift card for a new pro account but told me my precious photos and the hard work that I put in over the past year were irretrievable. I had over 53,000 views on that account. Some consolation."
  • June 9, 2009 at 10:25 pm Thomas Hawk
  • June 9, 2009 at 10:26 pm Chad Spacey
    ahhh By LORETTA CHAO BEIJING -- Some Chinese Internet users criticized a government plan to require personal computer makers to ship Internet-filtering software with all new pcs, after state-run media publicized details of the initiative.
  • June 9, 2009 at 10:32 pm Thomas Hawk
    Johnson is also saying that Heather said she didn't know anything about the deleted comments which may mean that it was actually the white house that deleted those, not Flickr.
  • June 9, 2009 at 10:32 pm © b e e n s w a n k
    As if Flickr is the most appropriate place to illustrate your beef with Obama.
  • June 9, 2009 at 10:33 pm RAPatton
    What Anika said; deleting the comments is not big deal. Deleting the photo stream is infuriating.
  • June 9, 2009 at 10:34 pm Chris, Taskerrific Guy
    How friggin' difficult would it be for Flickr to make banned accounts private for 7 days so banned users at least have the opportunity to retrieve their files first? Hell, if Flickr wants to ban accounts, maybe they should offer a DVD of the banned user's pics (for $5 for free accounts, free for pro accounts). That'd go a long way in making them seem a little less horrible toward their users.
  • June 9, 2009 at 10:40 pm Craig Eddy
    As I've always maintained, it's the web site owner's right to do what they want with the bits they store, but one has to wonder whether the millions of Flickr photo comments made in the name of Bush-bashing would ever illicit such a response? Flickr obviously has the right to choose sides, but they should be upfront with their reasoning in this case. In other words something like "we took the user down because he made disparaging comments about a president that we like", and stop hiding behind the "spamming" excuse.
  • June 9, 2009 at 10:41 pm Prolific Programmer
    did Yahoo not jail those Chinese photographers?
  • June 9, 2009 at 10:41 pm Ivy Jiang
  • June 9, 2009 at 10:53 pm Thomas Hawk
    Craig, I think that that is an interesting point to consider. If you do a search for Obama on the flickr blog you come up with 30 different posts (many of them quite flattering including extensive coverage of his innaguration). By contrast a search for Bush only pulls up 2 posts. I'm not saying that Flickr staff shouldn't be able to promote Obama over Bush on the official Flickr blog, but I do wonder if the fact that the comments made about Obama were critical was in fact part of the reason why his account was deleted. Whatever the case, I don't think his account should have been deleted and *certainly* not without warning and it is awful that every account deletion on Flickr is irreversible and that Flickr refuses to budge on this policy, when they easy could create a recovery mechanism for people's photos.
  • June 9, 2009 at 10:54 pm Prolific Programmer
    Wait, so they CLEAR all photos after your account is deleted?!?
  • June 9, 2009 at 10:56 pm Thomas Hawk
    obviously Flickr feels bad about this at least a little bit, otherwise they wouldn't be offering him a monetary credit back. Still, that doesn't make up for the fact that they permanently deleted his photos along with likely thousands of comments and commentary on his photos. @Prolific Programmer. Yes, they do clear all your photos when they delete your account, permanently and irreversibly. Also all your comments, group postings, other's comments on your photos, etc.
  • June 9, 2009 at 10:57 pm Prolific Programmer
    so I wasn't being daft by uploading identical photos to smugmug, zooomr and flickr?
  • June 9, 2009 at 11:26 pm Dave
    I survived political censorship and all I got was this $25 gift card.
  • June 9, 2009 at 11:28 pm TeraDyne Azurepaw
    I wonder if there was something else that could have caused Mr. Johnson to be banned, but isn't being mentioned. Maybe he has previous infractions that pushed his account just far enough over the line? Personally, I want to hear both sides before I make any judgements.
  • June 9, 2009 at 11:28 pm Prolific Programmer
    NO DAMNIT FLICKR IS EVIL!
  • June 9, 2009 at 11:28 pm Prolific Programmer
  • June 9, 2009 at 11:32 pm Thomas Hawk
    I think what is starting to trouble me more is that according to Johnson, Flickr was not aware that his comments critical of Obama had been deleted before they deleted his account. This leads me to believe that there is a good possibility that the comments were actually deleted by the White House itself. If the White House is going to engage social media, they need to do it honestly and not censor their critics. I assume that our tax dollars are going to produce the stream in question as an official White House photostream. They should treat all commentors with the same respect — supporters and critics alike.
  • June 9, 2009 at 11:36 pm Thomas Hawk
    TeraDyne, Johnson is now saying that Flickr Community Manager Heather Champ called him on the phone and talked to him for about two hours after he left a voicemail on Carol Bartz's cell phone. He is saying that she told him that the reason why his account was deleted was because he posted a prisoner detainee abuse photo and for "spamming" flickr, without defining what "spamming" flickr is. I'm all for hearing Flickr's side as well but at this point they are not talking and we only have received their official basic "no comment" statement that the gave me and the second hand report of the conversation between Johnson and Heather. Personally I think it would be good for Flickr to chime in and offer us something more tangible and official. I think that they also owe Johnson more than just a $25 gift card back. I think they owe him a public apology and his account restored.
  • June 9, 2009 at 11:37 pm Craig Eddy
    Yes Thomas, the WH involvement would be most disturbing.
  • June 9, 2009 at 11:38 pm EricaJoy
    Thomas: Here is my speculation WRT the White House engaging in social media. You've probably got some hyper-liberal new grad or still in school intern running these accounts. Those types don't like people speaking against anything that has to do with what they believe to be right and haven't learned that its better to just accept or engage those with opposing thoughts, rather than just trying to force them to go away. Thus, the comments get deleted unless they are "on message."
  • June 9, 2009 at 11:41 pm TeraDyne Azurepaw
    Thomas, the problem is that Johnson is the one telling both sides, therefore, we aren't really getting both sides. While he might be trustworthy, it's never a good thing to hear both sides from one party. I agree, though, that Flickr should come out with their side, but I'll leave my judgement and opinion up in the air until both parties have given their viewpoints.
  • June 9, 2009 at 11:41 pm Thomas Hawk
    Erica, that would be really sad if it were indeed the case. I'm personally interested in authentic real conversations with regards to social media and always had assumed that the various social media sites maintained by Obama's team were in fact uncensored. I don't know how to get comment on this officially from the white house, but I'm going to try and call them and see if I can at least get a no comment as to whether or not they censor their comments on their flickrstream.
  • June 9, 2009 at 11:42 pm Pat Rice
    Censorship is: "You may not speak." Moderation is: "Get your own soapbox." People who think the world owes them a soapbox often confuse the two.
  • June 9, 2009 at 11:43 pm Thomas Hawk
    TeraDyne. I totally agree and think it would be good for Flickr to be more forthcoming in this case. Unfortunately for us at this point, it's up to them whether or not they are going to explain any more on this than they already have.
  • June 9, 2009 at 11:43 pm Andrew Smith
    In previous generations/administrations Shepherd Johnson would likely have been deleted, not just his account. Seriously though, Flickr needs to implement a ban rather than delete.
  • June 9, 2009 at 11:43 pm Craig Eddy
    @Pat: totally agree, but the moderator (whether Flickr or the WH) needs to be TRANSPARENT about *WHY* there doesn't seem to be any "negative" comments. The reason isn't that no one disagrees, the reason is that we scrubbed them.
  • June 9, 2009 at 11:45 pm Craig Eddy
    @AndrewSmith: that's a totally ridiculous assertion, unless you believe in Arkanacide
  • June 9, 2009 at 11:46 pm Thomas Hawk
    Pat, I'm not saying that Flickr is not allowed to censor. It is their soapbox after all. But flickr is a large public square, even while owned by Yahoo. People invest thousands of hours there and it is a *huge* space for public discourse, similar to our own FF here. Certainly neither FF or Flickr "owe" us a soapbox. But I think that it's respectful given the time and energy that we commit to a community (and in the end all these sites really are are their communities) to allow us not to be abused. I can't imagine FF deleting an account because something wrote something critical about Obama, even though some of the FF staff seem largely supportive of him and his policies, can you?
  • June 9, 2009 at 11:55 pm Ivy Jiang
    I disagree with what flickr has done to Johnson. But if the WH rules the States and flickr rules flickr, we'd better backup our photos in a safe place - "in the end all these sites really are are their communities". This is a fact.
  • June 10, 2009 at 12:15 am Edward Coffey
    Deletion shouldn't be irreversible if Heather's promises 17 months ago, when another account-scrubbing caused some outcry, have any value. See: http://www.flickr.com/help/forum/en-us/63639/page3/#reply370070 and http://www.flickr.com/help/forum/en-us/63639/page4/#reply371170
  • June 10, 2009 at 12:18 am Thomas Hawk
    Another update from Johnson: "Update #2: More from Johnson: "Heather only mentioned that she deleted the comments concerning the Abu Ghraib photo, when I asked her about the original comment on the Obama Cairo Speech she had no idea what I was talking about. I crafted my dialogue with her to find out exactly what she knew and when she knew it. That means that somebody connected with the Whitehouse, one of Peter Souza's staff or an intern, deleted my comments originally."
  • June 10, 2009 at 12:26 am Jason Hill
    Well, if the comments were removed by the owner of the stream, it sucks but I think all flickr account owners are entitled to removed comments on their photos. It's a bit silly, since the Obama administration pledged openness, so it does against that. I still can't understand why his account was deleted, though. That seems very extreme for what this man did. Shame on you flickr.
  • June 10, 2009 at 12:37 am John D Reasor
    Truly some great photos and history being recorded by them on the White House Stream. As for as the comments go, everyone has the right to say anything they want...on they're own stream.
  • June 10, 2009 at 12:49 am John Blossom
    Alleged. Sounds like spin.
  • June 10, 2009 at 1:14 am Noah David Simon
    interesting. I'm glad I didn't do that trick yet.
  • June 10, 2009 at 2:05 am Kim Landwehr
    There are a couple of questions that come too mind, were his comments the only ones that were deleted from the comment stream. Why can't flickr simply make the offending person flickr account private, then notify them that they are up for account will be deleted and give them 10 days to retrieve their pictures. It can't be that hard, to do some like that.
  • June 10, 2009 at 2:16 am cecily
    It is not public discourse. If you have to sign up for an account - it's not public. If you have to click a little box that says "I agree to play by your rules" - but then decide you want to flout those rules, then be prepared to have the virtual door hit ya where the good Lord split ya'.
  • June 10, 2009 at 2:22 am Mel Buckpitt
    I have always believed that Flickr needs a 'safe harbour' where an account can be parked while the issue is worked through.
  • June 10, 2009 at 2:22 am Thomas Hawk
    Just sent the following flickrmail to the official Whitehouse Flickr photostream account. Hopefully they respond: Hi, My name is Thomas Hawk. I am a blogger and Flickr photographer. I'm writing to officially inquire as to whether or not The Official White House photostream censors or removes comments from the images in this stream. Recently a flickr user, Shepherd Johnson, had his account deleted on Flickr and his photos destroyed allegedly because he posted an image of a detainee prison abuse photo as well as multiple comments on your photostream. This same user has also accused The Official White House photostream of deleting some of his comments. You can read more on this at my blog here: thomashawk.com/2009/06/flickr-user-posts-comments-critica... Could you please respond to this message and let me know if you are censoring this photostream or removing any comments by users and if so by what criteria and why. The Obama administration has made a great deal of the need for transparency in Govt. I hope that you will...
  • June 10, 2009 at 2:23 am Morton Fox
    We used to be able to make fun of Bush all we wanted and not have our accounts deleted. Well, this is "change".
  • June 10, 2009 at 2:42 am Jeremy Kunz
    It's horrible that this would happen without ample warning and yet, I pay flickr $25/ year...
  • June 10, 2009 at 3:21 am Susan Beebe
    OH MY GOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WTF? is wrong with Flickr? Don't they have any sense?? wow
  • June 10, 2009 at 3:40 am Noah David Simon
    I've said it before. it is legal. I would be a hypocrite to say otherwise. my arguments with twitter isn't an argument for free speech, but merely that they take the interests of it's users seriously. I may not like Obama as a leader, but that is irrelevant. private property is private property and this is why we have to make sure no private company can monopolize API standards or social media technology. if social networks want to censor (and they should) then technology innovation and social networks need to be separated
  • June 10, 2009 at 3:41 am Mathew A. Koeneker
    I know that I am showing the wackiness that is I but I really don't care. It isn't censorship by the definition of the word. TOS. The guy was attempting to make a point by threadjacking. Folks on the interwebs used to call that sort of thing out. I might not agree with flickr deleting his stuff but once again the onus was on him to back up his own content. It is not as if there are not plenty of other places that he can post hist material. My 2 cents.
  • June 10, 2009 at 3:42 am Noah David Simon
    thanks for pointing this out Thomas
  • June 10, 2009 at 7:05 am Antonio Piccolboni
    This has nothing to deal with the first amendment. It's their site. It's a customer service issue. Just start a boycott. Post a message: "I am moving to because Flickr deleted Johnson's account". Once you reach a million people threatening a boycott, they will do something or maybe they don't need users anymore.
  • June 10, 2009 at 12:49 pm Mrsth
    Antonio, I couldn't imagine living without Flickr. It's such an amazing and unique place. I'd rather try to stay and change it than boycott it. I think they made a bad censorship call here and would like to see them publicly apologize for it to Shepherd. More significantly though I think that they owe us as users not to make account deletions immediately permanent and to provide warning before any account deletion. There is simply no reason why Flickr can't create a temporary sort of holding tank account suspension for 7 days or whatever where someone can request an appeal to a deletion before it's final. For someone to be able to just lose thousands of photos and thousands of comments at the whim or mistake of some underling in the censorship department irreversibly is just a terrible way to do business.
  • June 10, 2009 at 12:57 pm Rene Wirtz
    While I agree that Flickr should never delete a photostream (banning or locking would be better), it is still the photographer's, or Flickr's, prerogative to delete comments, as it plainly states in the ToS. Does it go against the transparency Obama is championing? Yes, it does, and that is unfortunate. But, seeing how Shepherd is now trolling the White House Photostream, throwing temper tantrums like a 5 year old, he is overstepping boundaries.
  • June 10, 2009 at 12:58 pm Thomas Hawk
    sorry that last comment was from me, I was accidentally logged into mrsth's account.
  • June 10, 2009 at 12:59 pm Manny
    Certainly Flickr made a bad call by completely deleting his account, but its their right. But why make critical comments about Obama's speech or policies or whatever on his FLICKR site? Unless his comments were about what he didnt like about the photos, it seems like the wrong forum to me.
  • June 10, 2009 at 1:03 pm Thomas Hawk
    Manny, I can think of few other forums more relevant for talking about releasing the prison detainee abuse photos than on an actual official Govt. photostream. To me it seems like one of the most appropriate places of all. The fact of the matter is that Obama did in fact flip flop on this issue and this was a way that an American could offer his criticism of that fact in a public forum. Being able to criticize the President in public should be something we are all permitted to do. The fact that this particular criticism was about photos on a Govt. photostream is just all the more rich.
  • June 10, 2009 at 1:05 pm Thomas Hawk
    And I certainly recognize that Flickr is owned by a private company Yahoo and Yahoo is well within their legal rights to delete this account. As I am within my legal rights to criticize their decision as loudly as I'd like. I just think that as a private company that they owe us more than that. Flickr is a jewel, an incredibly important piece of the cultural landscape. I'd like to see them handle their stewardship of it more responsibly.
  • June 10, 2009 at 2:26 pm Gabe
    Sure, Flickr is privately-owned, but so are airlines. Flickr should not be allowed to get rid of your account any more than an airline is allowed to get rid of your luggage. If some stewardess decides you're being a jerk and kicks you off the plane, the airline isn't allowed to throw away your bags!
  • June 10, 2009 at 2:38 pm joneilortiz
    Amazing to see all the Obama apologists endorse positions they condemned in Bush. I remember people jumping all over me when I noted back during the primary that Obama's super-cool social media campaign apparatus would very soon be a *government* apparatus with formidable censorship power. Looks like that day has arrived.
  • June 10, 2009 at 2:51 pm dannysullivan
    wish i could read the actual article, but firefox 3 on the mac crashes every time i try to load the page.
  • June 10, 2009 at 3:21 pm John Blossom
    The details that I've seen on the reproduced image of this post seem to indicate that it was not just comments but reproduction of the controversial photos. Is it censorship? Yes. Is it what the White House wants? Yes. You take it from there.
  • June 10, 2009 at 3:21 pm Thomas Hawk
    danny, I'm not sure why that is. I'm able to open the page in firefox 3 on a mac no problem.
  • June 10, 2009 at 3:27 pm Thomas Hawk
    John, yes it is my understanding that this user posted an image that is widely available via Google Image Search and other channels of detainee prisoner abuse along with comments objecting to the recent passage of legislation blocking release of additional prison abuse photos. It's my understanding that the image posted was not from his photostream but actually from another user's photostream (who also apparently had his account deleted over this) Publishing widely available prison detainee photos and protesting this recent flip flop by the Obama administration, should not get your photostream deleted on Flickr without warning. This is censorship and this is wrong.
  • June 10, 2009 at 7:47 pm Dave Roth
    Yet everyone still continues to use Flickr for some reason.
  • June 10, 2009 at 7:55 pm Thomas Hawk
    Dave, because it's an amazing community, perhaps the single greatest community, of photographers on the internet today. There is so much that is so good about Flickr and there really is nothing else quite like it anywhere else on the web. That said, Yahoo Management has largely allowed flickr to abuse their users and repeatedly engage in censorship and refuses to allow safeguards to be put into place to protect users and their data. This is too bad. I do hope that at some point Yahoo does require flickr to put temporary suspensions in place ahead of outright permanent and irrevocable account deletions. They owe us this much as the community that makes the site what it is.

63 Comments

  1. Scott Bourne says:

    Hi Thomas – do you have any independent verification of this guy’s story? He says his account was deleted for political reasons. Maybe he just said that to get attention for a political statement in the first place? I am not saying it didn’t happen the way he said it did, but it would be nice to have something other than his word for it. I’ve seen similar situations where people claimed they were banned for something innocent – only to find out there was some OTHER or additional reason that was more substantive.

  2. Eyes of Gold says:

    That is downright scary. People should be able to speak their mind without fear of being “punished” for it. I could see if he was making threats or something extremely hateful.

  3. Automatt says:

    Not to get in the way of a good ole internet mob, but I agree with Scott.

  4. Dustin Finn says:

    Why should people be able to speak their mind, in a forum, thats meant for photography (not exactly political commentary) ?

    Considering Flickr is a photo sharing website and not a political commentary website, I feel that its not the proper venue for the discussion.

    Now, the primary issue is that the Flickr Admins Moderated the account to deletion without notice or warning… I would at least like warning.

    My best example is that lots of photography forums have different sections, Moderators often ask people to not ask Nikon questions in the Canon forum and to not talk about sports photograpy in the nature section… its about keeping things on topic, on point, and the Flickr Stream is a way to show some insight, via photographs, into the White House… Why would it be for discussions around political views ?

  5. Lans Hobart says:

    I agree with Scott too, however, it looks like Thomas contacted Flickr and gave them the opportunity to clarify it’s position and they declined. Given this situation, my tendency is to believe the guys story until someone can refute it.

  6. Thomas Hawk says:

    Scott, I contacted Yahoo PR and Flickr Community Manager Heather Champ for comment on the matter prior to publishing my response. They gave the following statement above. Certainly if they did not delete his account I’d think that they could say that. Instead they simply chose a “no comment” sort of response. At this point the issue is a matter of public record though and they are certainly welcome to dispute any facts in this article. Unfortunately they seem to be the only avenue at this point to articulate on this at the moment and they are choosing to clam up.

    By the way their response that they don’t comment on their censorship on member accounts is not entirely accurate. When they censored _rebekka a few years back Stewart Butterfield was very vocal and even issued a public apology over it. http://news.bbc.co.uk/2/hi/technology/6665723.stm

    If Stewart could comment to the BBC on what happened to _rebekka’s acocunt, Flickr certainly can comment here on why they deleted Johnson’s account if it is for another reason than the comments that he left on the Whitehouse’s photostream.

  7. Ben says:

    Take a look at Johnson’s comments on flickr. The guy is a troll. Trolls get deleted from flickr if they are being trolls. Period. There is a difference between stating your political views and being an ass.

  8. “Dustin Finn says:
    June 9, 2009 at 1:38 pm
    Why should people be able to speak their mind, in a forum, thats meant for photography (not exactly political commentary)?”

    Dustin F, And you don’t think the White House Flickrstream is a political tool? What better place to make a statement about withholding detainee photos than on the Flickrstream? This smells very bad. This PR will, as it did with rebekka; only contribute to more distrust of Flickr and Yahoo.

    And once more: Do not put photos or artwork on any site without additional backups! Don’t put yourself through that pain.

  9. Thomas Hawk says:

    Dustin, the White House is officially using this Flickrstream. They are actually a terribly political entity. If they are going to allow public comments on a social media site, they should do it in an uncensored way. I can think of fewer places *more* appropriate in fact to have a discussion about prison detainee photos.

    An open and transparent Govt is a good Govt.

    I think what is starting to trouble me more is that according to Johnson, Flickr was not aware that his comments critical of Obama had been deleted before they deleted his account. This leads me to believe that there is a good possibility that the comments were actually deleted by the White House itself. If the White House is going to engage social media, they need to do it honestly and not censor their critics. I assume that our tax dollars are going to produce the stream in question as an official White House photostream. They should treat all commentors with the same respect — supporters and critics alike.

  10. Citysnaps says:

    I’m always skeptical when I only hear one side of the story. And if there’s some doubt, ambiguity, or missing information, would not leap to one side and express as conclusive fact.

  11. Theresa says:

    Maybe the person responsible for monitoring the White House flickr stream blocked Johnson before hitting “report abuse”. When the flickr staff responsible for deleting accounts got the abuse report he probably looked at Johnson’s stream and decided to delete it on the basis of Johnson posting photos that he didn’t own the copyright for.

  12. Lewis Walsh says:

    If someone left comments on my flickr stream that I didn’t like, I’d delete them too. It may sound cavalier but they are my images. I especially defend the whitehouse staff deleting comments if they had nothing to do with the photograph.

    As for deleting the flick account, who am I to speculate. It may be that the whitehouse staff member who removed the comments looked through his photo stream, saw something he found questionable and reported, I don’t know. I think flickr needs some sort of warning system rather than just removing accounts when they see fit, especially pro accounts which are paid for.

  13. [...] storia… Flickr censura senza preavviso un utente che aveva espresso critiche sulle foto di Obama nell’ufficio ovale, cancellandogli [...]

  14. Fred says:

    Does anyone else find it really creepy that every caption in the White House photostream begins with “President Barack Obama”? That’s cult of personality stuff you might expect from someplace like North Korea.

  15. Digg is dead... says:

    DIGG censors political posts; DIGG is known for having become an Obamabot Factory; they’ve banned many Ron Paul supporters for their dissent against Obama’s lies and his anti-American positions, so … whatever … good luck getting your message out.

  16. popurls.com // popular today…

    story has entered the popular today section on popurls.com…

  17. Nathaniel says:

    waaaaaaaaaaaaaambulance

  18. [...] article is in response to Thomas Hawk’s recent article about Flickr User Shepherd Johnson’s recent censorship experience over his criticism of [...]

  19. Jeff Bayer says:

    While I’m saddened that Flickr has done what they have done, as the owner of a family-friendly blog hosting service, I’m going to have to agree with Antonio Piccolboni, who commented earlier. Flickr is a Business Entity, a Corporation, and as such constitutionally has a right to IT’S OWN freedom of speech, the same as that of an individual. Flickr can allow or deny the posting of ANYTHING they want, and they are 100% justified in their censorship. CONGRESS, on the other hand, “shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances.”

    I don’t have a Flickr account, and although I am a photographer in need of a place to show my pictures, maybe Flickr is just not my type. I’ll have to give it a second thought.

    As the owner of BlogFloggers.com, I have EVERY right to censor whatever is on that site, no matter who puts it there… and I DO! People who don’t like it can, and will, go somewhere else to propagate their filth… good riddance! I will have to say though, I only draw the line from a decency point of view… all political views are fine at BlogFloggers.com Flickr is probably guilty of drawing the wrong line, although they have every right to do so. :)

  20. I think a lot of people are missing the point on this one.

    Certainly Flickr has the right to do whatever they want with their accounts and has the right to set whatever TOS they choose. The issue is not in Flickr’s TOS. The issue is that it looks like the White House pressured Flickr into removing an account that disagreed with this administration’s policies.

    Many of the above comments (in your Friendfeed thingamabobber) were frankly depressing. I understand that – under normal circumstances – Flickr is the appropriate forum to complain or comment about things that aren’t photo related. However, given that this a photostream set up by the White House and the fact that this was probably the most direct way for Shepherd Johnson to communicate with the president, I don’t fault him for choosing this venue. It isn’t like someone coming to my blog and calling me a bitch (though, for the record, I approve all non-spam comments and let them all stand), which is what many of those above commenters seem to be likening it to.

    Furthermore, even if the guy is a major, pain in the ass troll, this was one bit of trolling that should have never been wiped from the internet. It sends a bad message to the public that the White House takes internet shenanigans very seriously, regardless of what actually happened.

  21. Dustin Finn says:

    I don’t know, I am still not feeling that Flickr, is the place for the comments of whats going on and how this person felt about the political work being done by the government…

    I’m sure the government thought this was a way to expose the photos taken of the president to the public faster than traditional media could…

    I understand the points, I see where people are coming from, but even reading the PR statement about the rebekka issue, even Flickr just wants everything to be happy – go lucky – please don’t be mean or tell the truth (like how some people’s photos suck) – just be nice…

    so thats that – it is what it is.

  22. Big Mike says:

    What does John’s comments have anything to the actual photo the comment was attached to? Flickr is well in their right to delete any comments by users treating other users’ photostreams as their own personal soap box.

  23. Fred says:

    So, Johnson pushed the censor hot button: Help! I’m being oppressed!

    Uh, no. Reading his continuing comments, he is being a jerk bordering on stalker.

  24. Mike says:

    This is why the internet sucks. Everybody leapt onboard relishing with their new “freedom” without realizing the whole point of the internet is to control what people say or do more easily. Imagine being able to erase text in a printed newspaper or rewind a radio broadcast…can’t be done. On the internet, however…..

  25. Arun says:

    Thanks Thomas, for the comment you posted on my blog.

    If Flickr had good cause (did it? – we don’t know!) it should have suspended Johnson’s posting privileges and given him notice that his photographs would be removed and he had until such-and-such time to retrieve whatever he wanted to.

    Summary account deletion for a paid – not free – account for an expression of political views is, among other things, bad business practice.

  26. Frederik says:

    I agree that the measures that fickr used to stop him from making these comments are extremely radical and unnecessary but I may think it’s important to pont out that I don’t think that the white house photostream is the right place to write down critique on president Obama.

  27. shawn says:

    HaHa! I knew flickr sucked! I must say they are pretty lame if they won’t let people voice their opinions.. whoever runs flickr is just a douche! I’m going to delete my account..

  28. [...] was recently disappointed to hear about a Flickr user whose Flickr account and photostream were removed without warning for being critical in the comments on the White House [...]

  29. I was recently hit with a “marked as restricted” by Flickr. I have no idea why. The e-mail from Flickr said a fellow member “flagged” me for God knows what. I had no nude photos on my site. None. Nothing sexual at all. I had pics of signs and animals and flowers and just all around goofy stuff because that is what I take photos of. Now, I do write heavily in the description area of my photos, explaining the who, what, where, when and why of the photograph. Sure, I used some salty language at times but, c’mon, nothing nobody hears or reads everyday on the Internet Tubes. Since I’m completely against censorship (being “marked as restricted” means hardly anyone can see your pics, so what’s the point of posting them on Flickr any longer?) I said to hell with Flickr and started my own photo blog (see link to it).

    So, yeah, Flickr sucks. Meanwhile, there’s many photo posters on Flickr who have the most outrageous, XXX shit you can imagine on there and they ain’t restricted.

    So I suggest all you Flickr members get out now because at some point you to will be flagged and restricted to your dismay and horror.

  30. Click on my name to go to the photo blog I created after being sent this “generated copy” e-mail I got from Flickr:

    From: Flickr Customer Care
    Subject: Marked as restricted

    Hello, DigitalHowie!

    This is an automatically generated copy of a warning we sent to your primary email address:

    ————————-
    Hello DigitalHowie,

    We’ve changed the safety level of your photostream to”restricted”.

    As per our Community Guidelines, content like that in your account is not considered “safe” for everyone to view. You may or may not be aware that Flickr has a Safe Search system. When people browse or search on Flickr, they can filter what they see based on a safety level that they are
    comfortable with – either Safe Search is on, set to moderate, or off. In order for Safe Search to work, we relying on *you* to filter your content appropriately. As you upload stuff to Flickr, you need to make sure that you’re applying appropriate filters (safe, moderate or restricted) and telling us what sort of content it is (photos, video, screenshots, art & illustration). If you don’t apply filters correctly, there’s a very good chance another member will let us know – in fact that’s why we’ve taken action today. (No need to be upset – it’s every member’s right to let us know if they ever feel uncomfortable. Yours too.)

    We want Flickr to be a place that everyone can enjoy. That means making sure that potentially offensive content is filtered from public, safe areas of the site. If you read our Community Guidelines, you’ll see the key points are: play nice, upload things that you have created yourself, and respect the fact that there are millions of people visiting Flickr who may not see the world the same way you do. Use your common sense about whether or not your content is suitable for a global, public audience. If the answer is no, you need to filter it from public view. You should also know that if we receive another report about your content or conduct, it’s very likely we’ll terminate your account.

    So, please take a moment to find out how to work with safety levels, use ‘em, and everybody’s happy!

    Regards,
    Terrence

  31. [...] Flickr User Posts Comments Critical of Obama on the Official White … [...]

  32. Martin says:

    I don’t agree with the guys photos being deleted but the guy is an annoying spammer and a troll.

    Look at the condescending way he emails Stuart Butterfield, I’m not surprised he is being called a dick using phrases like “Hello Stew” “What say, ole sport” “Ask Heather to fill you in”, the guy obviously thinks he is 100x as important than he actually is.

  33. [...] Flickr User Posts Comments Critical of Obama on the Official White House Photostream and Has His Com… [...]

  34. [...] forget that those network accounts are only as free as beer, and the organizations behind them can arbitrarily delete a user or change their policies any time, and your anchor on the web which you built over the years is [...]

  35. [...] in Social Media Hello there! If you are new here, you might want to subscribe to the RSS feed for updates on this topic.Powered by WP Greet BoxI read about the Lifestream backup service on Mashabe. It sounded like a fantastic idea — especially after reading horror stories of entire Flickr accounts being deleted without warning. [...]

  36. J. E. Brown says:

    What’s really troubling is to see so many commenters standing up for a bully.

    Arbitrariness is not a “right.”
    It’s power’s way of saying “No Terms of Service bind us.”

    J. E. Brown
    Relationshop

    {keywords: Administrative Bullying}

  37. emilio says:

    suggest e mailing the sponsors,same way letterman got heat for the sara palin/daughter/A rod issue,,,,flicker.yahoo,google derive income from adverts,pr from forums,,,public squares,,,photo publishing,etc,,,I was on yahoo,had 7k pts,,,otherwise enjoyed posting,,,have had 20 answers delete/viod for insipid crap,,,,reasoning ,or appealing to y!a hq in sunnyvale is like hollering at the tv set about its programming,protest where the supporting money comes from

  38. Tom Betz says:

    While it’s sad that Shepherd Johnson lost 1,000 photos, I’m surprised that anyone willing to entrust his only copy of anything to the “cloud” — even if he’s paying for the privilege — is capable of dressing himself every day without assistance.

    Learn three lessons from this:

    1) Keep backups of anything you store on someone else’s equipment on equipment belonging to you.

    2) Keep backups of anything you store on your own equipment on some other equipment belonging to you.

    3) Anything you write on someone else’s blog/web site/flickr stream/equipment is theirs to do with as they please.

    Having learned those three lessons, let us hope that Mr. Johnson soon learns to tie his own shoes.

  39. [...] the first time Flickr came to Barack Obama’s defense: Hawk also blogged about how the site deleted the account of a user named Shepherd Johnson after he made critical comments about Obama in the Official White House Photostream back in [...]

  40. [...] account of a man named Shepherd Johnson was deleted in June after he had made several critical comments on the photostream of the President. Again, no real [...]

  41. [...] the first time Flickr came to Barack Obama’s defense: Hawk also blogged about how the site deleted the account of a user named Shepherd Johnson after he made critical comments about Obama in the Official White House Photostream back in [...]

  42. [...] previously censored criticism of Obama when they deleted the entire account and photostream of user Shepherd Johnson owing to comments he posted on the official White House photostream. The comments were in no way [...]

  43. [...] previously censored criticism of Obama when they deleted the entire account and photostream of user Shepherd Johnson owing to comments he posted on the official White House photostream. The comments were in no way [...]

  44. [...] previously censored criticism of Obama when they deleted the entire account and photostream of user Shepherd Johnson owing to comments he posted on the official White House photostream. The comments were in no way [...]

  45. [...] the past Flickr has deleted accounts of users who are critical of President Obama, but as far as I know nothing like this was done to [...]

  46. [...] the past Flickr has deleted accounts of users who are critical of President Obama, but as far as I know nothing like this was done to [...]

  47. [...] the past Flickr has deleted accounts of users who are critical of President Obama, but as far as I know nothing like that was done to [...]

  48. [...] the past Flickr has deleted accounts of users who are critical of President Obama, but as far as I know nothing like this was done to [...]

  49. [...] che si è già reso colpevole di aver cancellato account di utenti critici verso l’operato del Presidente [...]

  50. [...] the past Flickr has deleted accounts of users who are critical of President Obama, but as far as I know nothing like this was done to [...]

  51. [...] the past Flickr has deleted accounts of users who are critical of President Obama, but as far as I know nothing like this was done to [...]

  52. [...] the past Flickr has deleted accounts of users who are critical of President Obama, but as far as I know nothing like this was done to [...]

  53. [...] the past Flickr has deleted accounts of users who are critical of President Obama, but as far as I know nothing like this was done to [...]

  54. Amber Brix says:

    What Flickr did was an Obamanation!

  55. [...] previously censored criticism of Obama when they deleted the entire account and photostream of user Shepherd Johnson owing to comments he posted on the official White House photostream. The comments were in no way [...]

  56. [...] have been thankful for the DMCA giving them an excuse to delete the page: In the past Flickr has deleted accounts of users who are critical of President Obama, but as far as I know nothing like this was done to [...]

  57. [...] I then read a second article (linked to from the first) in which an Obama crtitic had had his entire account deleted. Why? For posting critical comments on the photostream of the White House. His entire account was [...]

  58. [...] the past Flickr has deleted accounts of users who are critical of President Obama, but as far as I know nothing like this was done to [...]

  59. [...] has also been reported that Flikr removed the orginal Obama-Joker artwork, and deleted the account of the political independent created the image, but did not originally use the word “socialist” [...]

  60. Matt says:

    Wow, very disturbing. I have so much content on Flickr. It makes me a little nervous about leaving so much into Flickr’s Power!

  61. Sport Weiß says:

    Your topic Flickr User Posts Comments Critical of Obama on the Official White House Photostream and Has His Comments Along With His Entire Flickrstream Deleted Without Warning | Thomas Hawk Digital Connection was very interesting and helped me so much when I found it on Monday searching for sport weiß

  62. [...] Flickr gets into politics [...]

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