Comments on: Why Are ATM Machines So Stupid?

By: Bill

Bill — Sat, 29 Jan 2011 19:22:32 +0000

Why would any thinking person use Bank of America a large corporate monster that defrauded homeowners with speculation! Find a nice small hometown bank or credit union and stop supporting crooks!

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By: EATIT

EATIT — Mon, 11 Jan 2010 03:31:54 +0000

what a whiner

By: Steve

Steve — Tue, 22 Sep 2009 16:24:28 +0000

The ATM at B of A and other banks is flawed technology. I have to deposit checks that are scanned. At least 25% of the check amounts can’t be read by the OCR. Then I have to zoom in and hope I can find the amount since the screen is not high resolution. The old ATM machine worked better- no scanning. Just put the checks into an envelope total the amount and deposit the entire envelope.It actually worked.

I wonder if a B of A executive got a bonus for dreaming up this new and “better” ATM. Perhaps, when bank executives are actually paid for performance including customer satisfaction this ATM mess will be behind us.

When I spoke to bank employees they continued to extol the machines even while watching me struggle to deposit my checks. They may be loyal but I reckon there is a lot of rice puddin between the ears.

By: Annoyed

Annoyed — Mon, 15 Jun 2009 20:33:29 +0000

And dumber for the fast typing and spelling mistakes in the last post

By: Annoyed

Annoyed — Mon, 15 Jun 2009 20:32:37 +0000

I feel your pain! I was one of the stupid people who walked away leaving my card for someone else to not only take out my daily amount but also take the card and spend in the shops. In the UK you get your card back before your transaction and receipt. Now my bank are refusing to pay my insurance on the card – I’m now feel dumb and poor!

By: Anonymous

Anonymous — Mon, 13 Oct 2008 06:35:00 +0000

dude ur fucking exaggerating -_-

By: Anonymous

Anonymous — Fri, 15 Aug 2008 12:33:00 +0000

If even this makes you list of problems in life worth blogging about you have it made sir! LoL

BoA ATMs will practically shake your hand if you're a customer. ATMs are evolving by leaps and bounds but I guess people might not notice.

I do think this is something that could be standardized for all ATM cards however; the cards should have a basic preference like language prefference in repsect for the customer.

~ James G

By: AqeilaShepherd

AqeilaShepherd — Fri, 13 Jun 2008 23:18:00 +0000

Ummm… I understand your frustration and concern, but why be so upset and annoyed by an atm? U ask why doesn’t it use english as default? How selfish. You know… Americans come in all eithnicities and speak many languages. (Just in case you had not gotten the memo.) And lastly, atms are not human, they want to cross all of the t’s and dot all i’s to make your experience helpful and precise. So the small amount of time that it takes to do these things is not going to kill you.