Comments on: Who’s Worse Yahoo Shopping or Broadway Photo?

By: DONT BUY BROADWAY CAMERA

DONT BUY BROADWAY CAMERA — Mon, 13 Oct 2008 09:03:00 +0000

This is my first time lodging a complaint on any company be it online, verbally, or in a document. I have NEVER felt so strongly against a company as I do Prestige Photo and Broadway Photo. They bring NEW meaning to unethical business if they are a business at all. They are a bunch of crooks. I ordered a camera on Oct 9th and they held up my order on the basis to UPSELL ME FOR A $100 BATTERY on the premise that the Panasonic battery only last 10 minutes before dying. I told them that I found it hard to believe that Panasonic would make a battery only capable of lasting 10 minutes. They told me that I was wrong. WHAT LIARS. Furthermore when I ordered the camera on the 9th it stated that on their web site it was in-stock and ready to ship, when they forced me to call them on the 10th, the guy told me that the camera was in stock and would arrive in three business days. On the 13th miraculously NO PRODUCT TO SHIP AND NO DATE TO SHIP...but guess what they had other cameras they could sell me! The guy that screwed me was Mike Sicheri. This guy Mike Sicheri stated that it wasn’t his fault; he works on salary, and only fulfills orders. Mike Sicheri further blamed the problem on how the company was set up and refused to transfer me to a Supervisor rather send me to customer service that would NEVER pick up. I called numerous times and got hung up on or transferred to NO ONE. PLEASE... I BEG OF YOU, don’t waste your time going through what I went through DO NOT ORDER FROM THESE COMPANIES regardless of their price.

PS:
After all was lost and I went to cancel the order via their website it stated:

“The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.”

Looks like I’ll be taking this up with my credit card company! Freaking CROOKS!

By: Scott

Scott — Fri, 15 Feb 2008 05:56:00 +0000

Don Wiss has ben doing this for quite some time now.

http://donwiss.com/pictures/BrooklynStores/

By: Anonymous

Anonymous — Wed, 22 Aug 2007 19:49:00 +0000

Yahoo shopping is the worst!! I often by online and this last purchase is my first with yahoo, ordered the product, got a copy of it right quick and thats the last I’ve heard been 2 wks and nothin. Checked reviews of this merchant didnt find any thing, yahoo’s merchant review never came up. Thats real suspicious, since 10 billion others did. Finally found the merchant review and found dozens of others that never got there product and were charged for it. Then looked at merchant info and all the lines were blank. The customers reviews went back 3 yrs same problem and Yahoo still runs there site and collects the money.
Cant complain to yahoo cause I’d have to JOIN to do that, ya right. Go Amazon NEVER had problem(5 yrs)
Watch your back on Yahoo shopping is the politest thing I can say.

By: William Beem

William Beem — Mon, 29 Jan 2007 08:05:00 +0000

I wish I’d known about Broadway photo before I placed an order with them last December. It didn’t take long to realize I was dealing with a shady outfit once they called back to “confirm” my web order. That was just an excuse to try to upsell me, get me to buy an unnecessary extended warranty, telling me lies that Nikon’s warranty was only 30 days on a lens. After I declined all of this, the guy just hung up on me.

I eventually received my product – grey market, it turns out.

This place is a scam. I’ve learned my lesson and now I’m a happy B&H; customer.

By: TranceMist

TranceMist — Mon, 29 Jan 2007 05:32:00 +0000

Have you ever been inside any of these fly-by-night camera shops in NYC? That alone is an experience. Simply the appearance of being located in the NYC/NJ area is enough to deter me from wanting to deal with them for the most part. There are a few well established exceptions.

By: JeffH

JeffH — Fri, 26 Jan 2007 12:35:00 +0000

Another vote for B&H.; I've ordered thousands of dollars of camera, electronic equipment and photo supplies from B&H; over the past 5+ years and not once have I had any problems with the orders. I have placed all of my orders via their web site. Everything has always been shipped as ordered, on time, new in factory sealed boxes. They are great at sending e-mails notifying you when your order has been processed & shipped. They also provide tracking numbers for all shipments via e-mail. All of the order info and status can be found in your account on their web site at any time, along with info on all of your past orders.

The only gripe I have with them is that they are closed and do not take orders on Friday Afternoons and all day Saturday. They also close for all Jewish holidays, some lasting weeks at a time. It seems silly to me that they do not at least take orders on their web site when they are closed. This is the only online merchant I’ve ever seen that actually closes the order taking portion of their web site. In all fairness, they do post their business hours and closures clearly on their web site. On a couple of occasions, when I wanted to order something that I wanted quickly, and B&H; was closed for a week, I have ordered from Amazon or Adorama and have had good luck with both of these merchants.

I had a bad experience with RoyalCamera.com a few years ago. I would definitely avoid them at all costs. They fall into the same operating category as PriceRight Photo.

Jeff H

By: Dave!

Dave! — Fri, 26 Jan 2007 07:39:00 +0000

I’ve had very good experiences with BHPhoto. They tend to have good prices, ship fast, and they have never once tried to upsell me on anything.

By: Raoul

Raoul — Fri, 26 Jan 2007 06:49:00 +0000

Really glad you've pointed this out again, Tom. I'd seen Google Adwords ads from Broadway Photo, and had wondered how trustworthy they really were. I guess I've been lucky, because I don't use Yahoo Shopping. I use either Froogle or mySimon (done so for years) and have gotten good deals from reputable companies with both price engines.

By: Anonymous

Anonymous — Fri, 26 Jan 2007 00:05:00 +0000

Holy crap. If you look at the Yahoo profiles of every user that rated Broadway photo 4 or 5 stars in the past few days, the accounts were created the day the post was made, and none of them have any info in them.

That is just too convenient to be a coincidence. Yahoo should really do something about scumbag companies like this.

By: Doug

Doug — Thu, 25 Jan 2007 21:56:00 +0000

I think everyone would do well to shop through Adorama or even B&H; Photo- you may not save an extra couple bucks, but they always more than make up for it in service.

The other method I find myself doing lately is always checking a company out through Bizrate before dealing with them. If the reviews are bad there, or if the company isn’t listed, odds are I can find a better option elsewhere.