PriceRitePhoto Update #18

Update #18: After being down for much of the later half of last week, PriceRitePhoto appears to be back up again this morning. They have a note on their website: “For those of you who tried to contact us in the past few days, we would like to apologize for any inconvenience that you may have incurred. Our website was down for maintenance and we are back up and fully operational. If you have placed an order with us please be assured that it will be shipped in a timely manner. Happy Holidays.”

Not that I’m condoning DOS attacks on their website, but to say on the one hand that hackers had taken down their site and then to state this morning that it was due to maintenance seems a tad inconsistent.

This article is now the number two search result behind their store for anyone searching PriceRitePhoto on Google. This article is the number two story behind their store for anyone searching PriceRitePhoto on Yahoo! And it is still the number one search result for the term PriceRitePhoto at MSN Search. Kevin and Alex also chat about the story on the latest Diggnation podcast recorded in Tokyo.

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0 comments on “PriceRitePhoto Update #18
  1. Anonymous says:

    It’s down now

  2. Anonymous says:

    Well they are not going to say

    “Our site was down becuase a bazillion bloggers, angry with the way we treat our customers and do business, blasted it out of existance with traffic.”

  3. Anonymous says:

    Dude, give it up… 100+ people get screwed over everyday online… You’re nothing special.

    And what do you want them to say “Well because ONE person posted a complaint about our website, we were attacked, and were bumped offline”?

  4. Anonymous says:

    Your story was also discussed on TWiT(this week in tech).

  5. mike says:

    getting old.

  6. Anonymous says:

    Let go, thomas hawk. You’ve won. Everyone searching for them will see the article.
    Don’t be vengeful. And don’t fight everyone else’s battle for them. You cannot possibly expect no one to be screwed by anyone else ever.

    You honestly don’t expect them to say- we got hacked/DOSed etc.. due to our bad customer service, now do you ?

  7. Anonymous says:

    Getting old? Nothing Special?
    I for one think that one man posting a story to digg and it getting dugg 7172 times is pretty special. The site/”business” is now seeing a backlash and chances are will change their ways or we will not be seeing them anymore.
    Sure 100+ people get screwed everyday online. But the fact that something was said on this site, getting the support of 7000+ people from one website, not to mention people who use del.icio.us and other bookmarking sites, makes it pretty special in my opinion.

    Joe

  8. Anonymous says:

    If you can actually get to their page, none of the ‘review us’ buttons, on the right side of the page, work anymore!!!

  9. Anonymous says:

    “Give it up”?
    “Let go”?

    That’s about as remarkable as me saying, “if you don’t like, you don’t have to read it.”

    Hopefully this will be a lesson to any business that treats people this way. In 6 months from now it may be old news, but its still compelling at this point.

  10. Anonymous says:

    zZZZZZZZZZZZZ

  11. Thomas Hawk says:

    Just think it’s hypocritical to tell the press that they lost “millions” of dollars in two days and that they were being attacked by hackers and then put a note up on their site lying and saying that they were doing maintenance on their site. I’m not saying they should advertise the fact that they were taken down but nor do I think they should lie about it.

    Best to not address it on their website at all. It is though a little misleading to call themselves a Yahoo! “featured merchant” on their site when they’ve been pulled from Yahoo! shoppping.

    It’s not about who won here. I’m following their business because I’m interested in it and merely reporting updates as I think material things show up. Most certainly a point has been already been made.

  12. Pay no attention to those who tell you to “let it go”. This is the perfect way to expose bad business practices on the net or in person. After all, what else can a dissatisfied customer do? Keep up the good work!

  13. Anonymous says:

    In all fairness, judging by the changing IP# of the site it looks like they did actually do some maintenance. Why they did that maintenance is a different story. ;-)

  14. Anonymous says:

    I think these other anonymous posters who are disparaging are Brooklyn camera villains trying to dissuade your interest in pressing light onto their festering, maggot ridden, wretched and sinful souls. Keep up the work and lets hope their businesses burn to the ground with them in it.

  15. Pieter says:

    I can imagine what is going to happen next. These ar*&holes; will put up a hit counter on their site and use the the DoS attacks to say they have a massive number of visitors. In terms of the changing IP, they are only trying to avoid the DoS attacks. These companies should be f&*ked and burnt.

  16. Anonymous says:

    Thomas Hawk. You raised interesting points. It would be great if there could be some officiating/monitoring body that would keep an eye on such sites. This way you don’t have to become a vigilante and do it yourself.
    And I do think again that you should let it go. You’re not responsible for the entire world.
    Think about how many times you yourself may have “hidden” the truth in order to save face. ( note : I’m not saying you lied.) Don’t be a sore whiny winner. Be a graceful winner. You won. Let it go now.

  17. Anonymous says:

    Thomas Hawk. You raised interesting points. It would be great if there could be some officiating/monitoring body that would keep an eye on such sites. This way you don’t have to become a vigilante and do it yourself.
    And I do think again that you should let it go. You’re not responsible for the entire world.
    Think about how many times you yourself may have “hidden” the truth in order to save face. ( note : I’m not saying you lied.) Don’t be a sore whiny winner. Be a graceful winner. You won.

  18. Anonymous says:

    You deleted my previous comment you fucking lamer. Just because a business tryed making a profit on you doesnt mean there evil. FUCK, you pay 3 bucks a gallon for gas and not one peep comes from your faggot ass.

    Face it, businesses are not in business to loose money. There there to make a prfit. Just because a company wasnt going to make a profit on you and decided not to loose there hard earned money to some half bit photographer because he “made a purchase”. Your credit card wasnt charged, nothing bad happend to you. So shut the fuck up and spend some time trying to actually get some skill or style. Your site looks like shit, though you got some cool shots on flickr.Plageris them shithead?

  19. Thomas Hawk says:

    Anonymous. I have not deleted any comments you or anyone else previously wrote.

  20. Anonymous says:

    What an empty life you must lead.