Comments on: B&H Photo, A Great Place to Buy a Camera

By: Anonymous

Anonymous — Sun, 13 Jul 2008 12:17:00 +0000

Beware! B&H; charges your credit card immediately upon receiving your order whether or not they can ship. I waited over 3 months for my purchase, only to be told that it wasn’t available. I then had to ASK for a refund. I got a refund for the cost of the item only. They kept the handling charge. I paid the interest. Nuts to that!

By: Anonymous

Anonymous — Fri, 15 Feb 2008 11:44:00 +0000

I’m in the middle of a nightmare with B&H.; Not all their business is good….I won’t order from them again! B&H;, either send me my refund or send me back my camera!

By: henryp

henryp — Fri, 09 Nov 2007 07:18:00 +0000

Thanks for your kind words. We’re very glad you had such a good experience here.
–
Henry Posner
B&H; Photo-Video

By: Anonymous

Anonymous — Sun, 17 Sep 2006 23:32:00 +0000

Yes, B&H; is generally the best online store. Their website is excellent, they have more information about some accessories than anywhere else, including the manufacturer.

They are not saints though, I have had them swear at me on the phone. Fortunately, with the net, I don’t have to talk to them very often.

By: Paul

Paul — Wed, 23 Aug 2006 19:46:00 +0000

B&H; is the best. I order most of my “typical” gear from them, especially large orders.

I also fell for the cheaper prices when first shopping for camera gear online (from another online company). Fortunately I figured that out really fast and had my credit card cancelled before the scammer had a chance to charge me. That was the only option my card company allowed. The online seller then called me back (with heated anger) and said “what gives? We can’t run your card”. Sorry – I don’t deal with hard sales nor cheap tactics.

By: Anonymous

Anonymous — Thu, 16 Feb 2006 11:36:00 +0000

B&H; Photo Video is a TERRIBLE company to do business with. Avoid them at ALL COSTS! This company sold me a tv and then contacted me the next day asking for an additional $1000!!! They said their sales associate made a mistake. Unfortunately for them this same “mistake” was apparently made in their catalog, web site and the invoice I recieved. They’re theives just trying to jack up the price of an item *after* the sale is made.

By: btezra

btezra — Tue, 03 Jan 2006 07:55:00 +0000

~great to see you got the 5D and that B&H; turned out to be the well-respected retailer that they are~

By: Tom

Tom — Fri, 30 Dec 2005 11:54:00 +0000

I’ve been shopping at the B&H; retail store for about 15 years now (first down on 17th and now up on 34th.) They’re not the warmest but they have competent, knowledgeable salespeople and good prices. If you’re in NYC the retail store is worth a visit for any photographer — they’re even smart enough to subtly segregate the more “tourist” shoppers looking at compact cameras, etc from the more serious hobbyists and professionals, and a lot of the stuff you’d want to look at physically, like bags and tripods, is out on the store floor. Even with online shopping still the only store I buy gear from — even within NYC I’ll order to save on a trip there. Returns are okay too, the few times I’ve had to do one.

By: Daniel

Daniel — Thu, 29 Dec 2005 10:50:00 +0000

congrats on the new camera TH..looks like an amazing weapon to shoot with..

and yes I got my D70 and B&H; and always have had success with them.

By: Thomas Hawk

Thomas Hawk — Thu, 29 Dec 2005 10:49:00 +0000

Anonymous, the difference with the accesories was that B&H; offered me a really good price and deal on the accesories as well whereas PriceRitePhoto was trying to sell me inflated priced accesories. Also, B&H; would have sold me the camera hassle free even if I didn’t buy the accesories from them. A much better place to shop.